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  | Company Overview
ABANA is an industry leader with over 30 years of experience in providing innovative products and solutions, and value-added services to the financial and telecommunication sectors in Saudi Arabia.
ABANA’s products and solutions includes banking automation equipment and solutions, such as currency counting machines, sorting machines, point-of-sale (POS) terminals, exchange rate boards, counterfeit detectors, strapping and bundling machines, and various telecommunication tools and equipments. ABANA also provides sophisticated solutions such as automated teller machines (ATM), currency sorting machines, teller cash recyclers (TCR), cash processing solutions (CPS), cheque processing solutions, queue management system, self-service kiosks, electronic payment transactions, remote monitoring, and many other value-added products and solutions.
ABANA has also taken leadership in offering outsourced services. In addition to managing complete ATM installations and operations, ABANA also offers outsourcing services for cash center operations, POS operations, branch operations, telecommunication equipments installation and troubleshooting, telecom managed services, and many other value-added services.
ABANA has a strong in-house software development team that distinguishes itself by designing and implementing solutions that are tailored specifically to meet customer needs. ABANA works in close contact with its customer to make sure that the requirements will be fully complied with.
ABANA is widely known for its signature top-of-the-market technical support system known as Fast Track™ Service. ABANA is the only company in the GCC that offers one-hour solution time to resolve hardware and software problems reported by its customers. ABANA's Help Desk serves as the Single-Point-of-Contact and employs an Interactive Voice Response (IVR) and centralized reporting system. This system manages all customer calls and dispatches field service engineers from ABANA's 19 service centers.
ABANA focuses on speed, reliability, innovation, quality, and value-added solutions. ABANA is in compliance with the ISO 9001:2008 standards.
ABANA provide total service and technology to the banking and telecommunication sectors of Saudi Arabia.
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