Established in 1977, ABANA has more than 30 years of experience in providing innovative, high-performance, and sophisticated solutions and equipment to the financial and
telecommunication sectors.
ABANA is an industry leader, offering a wide
spectrum of business solutions. ABANA offers standard banking automation equipment,
including currency-counting machines, point-of-sale (POS) terminals, exchange-rate
boards, bundling machines, counterfeit detectors,
strapping and bundling machines, and time stamping machines. ABANA also provides sophisticated automated
teller machines (ATM), currency sorting machines, teller cash recyclers (TCR), cash
processing solutions (CPS), cheque processing solutions, queue management systems, self-service kiosks, along with many other value-added solutions.
ABANA has also taken a leadership role in offering outsourced services to the Banking
and Telecom sectors in Saudi Arabia. In addition to managing complete ATM installations and operations, ABANA also offers outsourcing services for cash center operations,
POS operations, branch operations, WiMax installations, and many other managed services.
ABANA has expanded the scope of its successful business model to include the Capital
Market sector by introducing innovative and industry-leading solutions to both the “buy” and “sell” sides of the investment community in the GCC region. Its solutions
includes brokerage solutions, asset management systems, investment management, order-routing networking, anti-money-laundering,
broker research, technical consultancy
on algorithmic trading, and many other solutions and services.
ABANA focuses on speed, added-value solutions, reliability, efficiency and quality
in all of its areas of operation, and is in compliance with the ISO 9001:2000 standards.
ABANA is widely known for its signature top-of-the-market technical support system
known as Fast Track® Service. ABANA is the only company in the GCC that offers one-hour
solution time to resolve hardware and software problems reported by its customers.
ABANA's Help Desk serves as the Single-Point-of-Contact,
and employs an Interactive
Voice Response (IVR) and a centralized reporting system. This system manages all
customer calls and dispatches field service engineers from ABANA's 16 service centers.
ABANA establishes and maintains good relationships
with its customers and works closely with them to complete projects with precision and quality even under
tight schedules.
ABANA aims to be the preferred “go to” value-added
supplier to "blue chip" financial and telecommunications services companies
throughout the GCC.
|