ABANA is a service and sales organization catering the needs of the Financial and Telecommunication sectors of Saudi Arabia for three decades. ABANA customers include all of the major banks in the Kingdom as well as Saudi Telecommunications Company (STC). ABANA has expanded its operation in UAE, Kuwait, and Qatar reaching more customers.
ABANA offers an array of business across the GCC countries, including banking automation equipments (money counting and sorting machines, exchange rate board, bundling machines, etc.), ATMs' and self-service terminals, queuing system, test equipment ADSL, outside plant materials, data archiving solutions, security software, EFT wireless solutions, customized software applications, and many other products.
ABANA also pride itself with its unique FAST TRACK® service that offers a 1-hour response time to resolve hardware and software problems reported by our customers. Our Help Desk operates 24 hours a day, 7 days a week, and we dispatch field technicians from 12 field offices located throughout the Kingdom.
In addition to the sales and service abilities, ABANA has a strong development arm that distinguishes itself by designing and implementing solutions that are tailored specifically to meet customer needs. Our software applications are developed in Saudi Arabia by our own staff. We work in close contact with our customer to make sure that the requirements of our customers will be fully achieved.
ABANA is also providing a complete outsource solutions to its customers. It is currently doing cash management, cash sorting and processing, CIT services and cash center management. ABANA made a milestone when it took over the ATM burdens of one of the premiere banks of Saudi Arabia, Al Bilad Bank. ABANA is not only providing the bank state-of-the-art ATMs but also handles site construction, civil and telecommunications works and manages cash replenishments and transits. ABANA's well experience and highly technically skilled engineer also takes care of the monitoring, security and security equipment installation, and maintenance of machines to make sure its excellent conditions.
ABANA establish good relations with our customer and work with them closely to enable us to be highly responsive and to deliver projects on tight schedules with precision and quality.
ABANA aims to be the preferred top of the mind (default) supplier of added value, to the "blue chip" financial and telecommunications services companies. We shall achieve this providing innovative, timely ABANA branded solutions to industry best practice and performance standards.
"ABANA is proud of establishing an impression to its customers as a company who has advanced technology, quality and reliable products and services, professional team, flexible to the customer requirements, consistent in what we do, strong desire for continuous improvement, and most of all, a company that takes a load of customers shoulder."
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