ABANA IN NUMBERS
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Years in Business
43 -
Saudi-owned company
100% -
Employees
2,200 -
Field Engineers, Technicians, & Technical Support Staff
700+ -
Service Centers strategically scattered throughout Saudi Arabia
23 -
Help Desk
24/7 -
CIT Cars
300 -
Licensed multi-bank Cash Center in KSA
1st
ABANA – A Solution Company
More than products and services, we deliver positive results!Established in 1977, ABANA is at the forefront of automating and providing technical services to businesses to help them achieve operational efficiencies and deliver seamless customer service to its end customers. ABANA combines relevant and innovative products and software with fast and reliable services anywhere in the Kingdom!
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OUR VISION
To be the most trusted and dependable business partner.
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OUR MISSION
A business services and operations group that facilitates transactions by managing the interfaces between business and customers.
OUR MANAGEMENT
Our leadership is composed of seasoned professionals in their respective fields.
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Passionate
We are passionate in what we do. We have a “can-do” approach to every task and every problem we face. When we hand-off a task, it is complete to all its requirements.
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CORE VALUES
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Dependable
We show high integrity in everything we do. We are loyal to our responsibility, and complete what we are assigned to do.
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Responsive
We are fast and proactive, yet flexible. We strive to give the quickest and best service to our customer (internal or external).
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Innovative
We have developed and will continue to develop the knowledge and capability to be innovative in not only solving customer problems, but to design cost effective and efficient solutions for our customers’ needs.
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Empathetic
We accommodate our customer to the best of our capability; and even beyond, if possible. We serve with a smile, dedication, and commitment.
International Certifications
We are committed to deliver quality products and services to our customers. We have established the necessary processes and systems that will allow us to continually improve, and deliver services securely and as continuously as possible.
ISO 9001
Quality Management System
ISO 22301
Business Continuity Management System
ISO 27001
Information Security Management
PCI DSS
Payment Card Industry Data Security StandardMILESTONES
From its humble beginning in 1977 as a trading and contracting company in Riyadh, we have since evolved to become an end-to-end solutions provider by combining innovative and relevant products and software, with fast and reliable services.
AWARDS & RECOGNITION
We have been awarded and recognized by our customers and partners around the globe for our commitment and outstanding performances.
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Outstanding Performance
by Glory Global SolutionsGlory is our partner for various cash processing solutions. The award is a testament to the numerous deals we have won in Saudi Arabia.
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Best Partner
by QmaticQmatic is our partner for Customer Journey Management System. Our award is a testament of our dedication and commitment to deliver results for our partners.
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Vendor Award for Certification of Value Added (Network Category)
by STCABANA has been in partnership with STC for Telecom Managed Services. We are in partnership with STC in many projects to bring connectivity to its clients – from business to homes.
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Best Cash Handling Solutions in the Middle East for 2017
by Capital Finance InternationalABANA has invested heavily on its Cash Management Services by deploying the latest technologies, putting in place the proper processes and procedures, and complying with government regulations.
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Best Solution
by Wincor NixdorfABANA has been awarded for its complete end-to-end ATM managed services, which is a concept we introduced in Saudi Arabia in 2004.
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Best Market Turnaround
by Wincor NixdorfABANA has been awarded for making a breakthrough deal in Saudi Arabia and a testament to our commitment to deliver results to our partners.
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Partner with Biggest Sales Increase in MEA
by QmaticQmatic is our partner for Customer Journey Management System. Our award is a testament of our dedication and commitment to deliver results for our partners.
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Partner with Highest Revenue in Middle East and Africa
by QmaticQmatic is our partner for Customer Journey Management System. Our award is a testament of our dedication and commitment to deliver results for our partners.
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Partner of Success
by Saudi PostSaudi Post has awarded ABANA for its contribution in the implementation of POS systems, parcel stations terminal, among others. Our award is a testament to our dedication and commitment to deliver projects to our clients.
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Ranked 42nd in the 100 Fast Growing Companies in Saudi Arabia
by SFG100Saudi Fast Growth is an organization whose objective is to recognize the fastest growing companies in Saudi Arabia. The recognition is a proof to our dedication and commitment of our team to continuously find ways to growth our business.
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Ranked 18th in the 100 Fast Growing Companies in Saudi Arabia
by SFG100Saudi Fast Growth is an organization whose objective is to recognize the fastest growing companies in Saudi Arabia. The recognition is a proof to our dedication and commitment of our team to continuously find ways to growth our business.
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First to Introduced Open Branch Concept using Teller Cash Recycler
in partnership with Saudi Hollandi BankSaudi Hollandi Bank launched its new branch with open branch concept using our Teller Cash Recycler. This first TCR deployed in Saudi Arabia has started the new banking experience for banks customers.
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Best Innovative Project
by Wincor NixdorfWincor Nixdorf is our partner for Automated Teller Machines (ATMs). The award is a testament to our unique offering of end-to-end ATM managed services, which is the first in Saudi Arabia.
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Best Distributor of the Year
by Magner InternationalMagner is our partner for banknote counting machines. Our award is a testament of our dedication and commitment to deliver results for our partners and show our dominance in the Saudi Arabian market.
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Best Distributor of the Year
by Magner InternationalMagner is our partner for banknote counting machines. Our award is a testament of our dedication and commitment to deliver results for our partners and show our dominance in the Saudi Arabian market.
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Best Service Improvement 2005/2006
by Wincor-NixdorfWincor Nixdorf is our partner for Automated Teller Machines (ATMs). The award reflects our dedication and heavy investment to improve our service capabilities.
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Best Sales Partner of the Year
by QmaticQmatic is our partner for Customer Journey Management System. Our award is a testament of our dedication and commitment to deliver results for our partners.
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Best Distributor of the Year
by ThalesThales is our partner for EFT POS Terminals. Our award is a testament of our dedication and commitment to deliver results for our partners.
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Best Regional Partner
by ThalesThales is our partner for EFT POS Terminals. We have invested heavily on our service capabilities and delivered results to our partner.
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Best New Comer
by Wincor-NixdorfWincor Nixdorf is our partner for Automated Teller Machines (ATMs). We are able to penetrate Saudi Arabia through our unique offering of end-to-end ATM managed services.
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Best Sales Partner of the Year
by DeLaRueDeLaRue is our partner in banknote processing solutions. Our award is a testament of our dedication and commitment to deliver results for our partners.
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Best Service Partner of the Year
by DeLaRueDeLaRue is our partner in banknote processing solutions. Our award is a proof of our dedication and commitment in delivering quality services to our clients.
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Outstanding Sales of Brandt Products in Saudi Arabia
by BrandtBrandt is our partner in banknote counting machines. Our award is a testament of our dedication and commitment to deliver results for our partners.
OUR PARTNERS
We are in partnership with industry leading solutions providers and manufacturers. Together, we bring together value-added products and services that will address customer requirements.
